General Privacy Policy
General Privacy Policy
Last Revised: May 24, 2021
This Privacy Policy applies to Yoshinoya America, Inc. (“Yoshinoya America”)’s customers, visitors to our Website, users of our App, and subscribers to our Messaging Services Program who are from the United States. If you are a California resident, please also review our California Privacy Policy, which can be accessed HERE. The California Privacy Policy supplements, but not does replace, this General Privacy Policy.
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, request information, or use any of the other interactive portions of our Web site. Through this website, we will collect information that can identify you and/or your activity. And whenever you communicate, interact or do business with us, whether online or at any Yoshinoya America locations or stores, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.
Yoshinoya America may collect the following categories of personal information about you based on your specific transactions and interactions with Yoshinoya America or its website. For each category of information, we identify examples of the category, the business purposes for which we use the information in that category, the categories of sources from which the information is collected, and the categories of third parties with whom we have shared the information in the last 12 months.
| Categories of Personal Information | Examples | Business Purpose | Sources | Shared in Last 12 Months With |
|---|---|---|---|---|
| Personal Identifiers & Contact Information | Name, alias, address, email address, phone number, number, account username and password | 1, 2, 3, 4, 6, 7, 8, 9, 11, 15 | From you the consumer | A, B, C, D, E |
| Protected Classifications | Gender, ethnicity, language preference, age | 1, 2, 3, 4, 9, 11 | From you the consumer | A, B, C, D |
| Commercial Transactional Data | Records of products or services provided, purchasing history | 1, 2, 6, 7, 8, 9 | From you the consumer | A, C, D, E |
| Internet Activity | Browsing history, search history, type of browser used, cookies, device used to access the site, domain name from which our site was accessed | 9, 10, 11, 12, 13, 14, 15 | Visitors of our website and the device and browser used to access the website | A, C, D, E |
| Geolocation Data | IP address, GPS location on devices | 9, 10, 11, 12, 13, 14, 15 | Visitors of our website and the device and browser used to access the website | A, C, D, E | Mobile Device Data | Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type | 6, 9, 10, 11, 12, 13, 14, 15 | Visitors of our website and the device and browser used to access the website | A, C, D, E | Financial Data | Debit or credit card number and expiration date, billing address | 1 | From you the consumer | A, E | Audio and Video Recordings | Audio recordings of phone calls, video surveillance in physical stores, access to phone camera to scan and input transaction details | 1, 5, 15 | From you the consumer Cameras located within our physical businesses |
A, B, E |
Yoshinoya America may use your personal information and share it with various service providers and third parties for the following business purposes:
| # | Business Reason |
| 1 | To process, complete, and maintain records on transactions |
| 2 | To provide personalized promotions and special offers |
| 3 | To provide marketing information about our brand, products, and events |
| 4 | To facilitate membership in our Bowler Club and Yoshinoya Rewards |
| 5 | To provide security at our physical locations and for internal or external investigations |
| 6 | To subscribe and participate in Yoshinoya Messaging Services Program |
| 7 | To provide important safety information and notice of product recalls |
| 8 | To respond to consumer inquiries, including requests for information, Customer Support online, phone calls, and in-store inquiries |
| 9 | To provide targeted marketing |
| 10 | To improve user experience on our website |
| 11 | To understand the demographics of our website visitors |
| 12 | To detect security incidents |
| 13 | To debug, identify, and repair errors that impair existing intended functionality of our website |
| 14 | To protect against malicious or illegal activity and prosecute those responsible |
| 15 | To verify and respond to consumer requests |
Yoshinoya America may share your personal information with the following categories of service providers or third-party businesses depending on your transactions or interactions with Yoshinoya America:
- Yoshinoya Family (e.g., franchisees, corporate parents, corporate affiliates)
- Government agencies
- Promotional or other fulfilment vendors
- Marketing support vendors
- Transaction support vendors (e.g., payment processors)
Do we sell any of your personal information?
Yoshinoya America does
Third-party vendors
Yoshinoya America may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.
Business transfers:
In the event Yoshinoya America sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Yoshinoya America are acquired, consumer information may be transferred as part of the acquisition.
Compliance with law/safety:
Yoshinoya America may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Website, the site itself, or the public.
Use of cookies and other tracking technologies
Cookies are small files that a Website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent (until deleted) basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:
- › Compile data about site traffic to offer a better Website experience
- › Understand and save visitor preferences for future visits
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.
Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.
External links:
Our website contain links to other sites. Yoshinoya America is not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website.
Children under the age of 16
If you are under 16, do not use or provide any information on our Website. Our Website is not intended for children under 16 years of age. No one under age 16 is authorized to provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you believe we might have any information from or about a child under 16, please contact us at the email address below.
How we protect the information that we collect/p>
Yoshinoya America protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our website or in one of our mobile applications, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.
Users outside of the United States
Our Website, App, Rewards Program, and Messaging Services Program do not target, market to, or offer their products to consumers outside of the United States. You agree not to submit your personally identifiable information through this this Website if you reside outside of the United States. If you reside in the European Economic Area, European Union, or Switzerland, you submitted personally identifiable information to us through our Website, App, Rewards Program, and Messaging Services Program, and you want to request a copy of, correct, delete or limit the ways we use that information, please send an e-mail to customerservice@yoshinoyaamerica.com indicating your request. We will use reasonable and appropriate measures to honor your request.
Consumers with disabilities
This policy is in a form that is accessible to consumers with disabilities.
Consent to Terms and Conditions
By using this Website, you consent to all Terms and Conditions express in this Privacy Policy. You also consent to our Terms of Use, which may be viewed here.
Changes
From time to time, we may modify and/or update this Privacy Policy. We encourage you to check back on a regular basis to determine if any changes have been made.
Questions About the Policy
If you have any questions about this privacy policy, go to customerservice@yoshinoyaamerica.com.